Welcome to our Health and Wellbeing page, where you can find information on what Health and Wellbeing support is available to you and how you may access it. We have also collated information on a number of topics. Some of these resources are from external websites, we have indicated where this is the case.
We will add news items and updates as we become aware of them, and we will also continue to upload resources as we become aware of them or as we develop them, so please return as often as you need to.
There is a number menu to the right of the screen, hover your mouse over a number to view the menu and click on it to navigate to that section.
Accessing Health and Wellbeing Support
Wellbeing Matters is a mental health and wellbeing staff support service funded by NHS England and hosted by Berkshire Healthcare NHS Foundation trust. It offers free, fast, and confidential psychological support for all health and social care staff who work or live in Berkshire.
Wellbeing Matters can support you in different ways, including:
- Assess your wellbeing – self-help wellbeing check-up (also see: Self-help with wellbeing apps)
- Access mental health services – for that bit of extra support, contact the Wellbeing Line, who can refer you to the right mental health services for your needs
- Talking Therapies workshop – Access to workshops facilitated by experienced mental health practitioners
Visit their website to learn more about how ‘Wellbeing Matters’ can help you.
- Call: 0300 365 8880 (9am – 4pm, Mon – Fri excluding bank holidays)
- Email: WellbeingLine@berkshire.nhs.uk to ask for a call back or request support
- Website: wellbeingmatters.berkshirehealthcare.nhs.uk
If you work or Live in Oxfordshire or Buckinghamshire and would prefer not to use ‘You Matter’, you may initially approach ‘Wellbeing Matters’.
You Matter provides wellbeing and psychological support to all health and social care staff in Buckinghamshire and Oxfordshire, signposting you to effective and confidential treatments delivered by fully trained and accredited NHS practitioners. They can help with mental health problems like stress, trauma, anxiety and depression, as well as problems such as bereavement and substance misuse. In addition, the team can help you find your way through the many wellbeing offers available, across the BOB region to the offer that suits you best.
Visit their website to learn more about how You Matter can provide personalized support when you need it most.
- Call: 0800 145 6568 (Mon – Fri excluding bank holidays)
- Email: email@example.com
- Website: www.oxfordhealth.nhs.uk/youmatter/
(N.B. If you work or live in Berkshire West, you can still approach You Matter if preferred: remember: our service remains confidential and anonymous).
Urgent Mental Health Support
If you need urgent mental health support and advice:
- Your GP Practice can help if you are looking for urgent MH support
- Call NHS 111 for physical or mental health emergencies (available 24/7)
- Samaritans: call 116 123 (available 24/7)
- SHOUT85258: text ‘SHOUT’ to 85258 (available 24/7)
Safe Haven offers a service for people aged 18 or over experiencing a mental health crisis. This is an alternative to A&E for people who don’t have urgent medical needs. Safe Haven provides a welcoming environment, crisis planning support, space to be with others, a quiet room and friendly staff who are always on hand.
Oxfordshire Safe Haven
Support is offered face-to-face or over the phone (1-1 or in a group setting: used as a distraction space where attendees do not talk about the crisis). You must be living in Oxfordshire to access this service.
If you need support please call or email ahead using following referral details (open from 5pm, last entry 9pm).
Banbury (Friday, Saturday, Sunday & Monday)
- Phone: 01295 270004
- Email: firstname.lastname@example.org
Oxford (7 nights a week)
- Phone: 01865 903037
- Email: email@example.com
Buckinghamshire Safe Haven
Buckinghamshire Safe Haven is now offering face-to-face group support, with the option of a 1-1 discussion with a trained crisis support worker, or 30-minute telephone or video support calls for people who cannot access the service face-to-face. You must be living in Buckinghamshire to access this service.
The Bucks Safe Haven service is operating from 6pm- midnight in the following locations:
High Wycombe (seven nights a week)
- Phone: 01494-218 098
Aylesbury (Sunday, Monday, Tuesday and Wednesday)
- Phone: 01296-453 017
Health and Wellbeing Launch Event
It gives us the greatest pleasure to inform you that Buckinghamshire, Oxfordshire and Berkshire West (BOB) Integrated Care System were successful in securing funds to run a Primary Care health and wellbeing project. Our bid was the result of a collaboration between colleagues representing General Practice, Dentistry, Optometry, and Community Pharmacy, where we all contributed and shared ideas to develop a bid that reflected Primary Care in BOB.
What does this mean for you?
- If you work in General Practice, Dentistry, Optometry or Community Pharmacy in BOB:
- we would like to ensure you are being supported with your health and wellbeing
- that you are aware of what support is available to you and you know how to access it
- we have included some of the common themes from calls to the ‘You Matter’ health and wellbeing hub here.
How will we do this?
- We are arranging lunch time sessions via Microsoft Teams, where we would like to let you know about:
- existing health and wellbeing offers (local and national) and how you may access them
- what we are doing to understand what health and wellbeing support is required
- the programmes we are developing to support you
- the opportunities that exist, if you are interested in supporting your colleagues, and developing your skills and knowledge in health and wellbeing
- We have colleagues across the BOB attending and you will have the opportunity to ask questions
When will we do this?
We will also record one of the sessions and make it available for those who are unable to attend.
Who should attend?
- This event is aimed at everyone who works in Primary Care in BOB
What is next?
- Decide which day is convenient for you, click on the link for the day/time you wish to attend, download the calendar invite and add it to your calendar, then tune in on the day.
Your Voice Counts – Primary Care Staff Survey
We would like all Primary Care staff to let us know about their experiences by completing our quick Your Voice Counts staff survey. Have your say and complete the survey in 10mins. If we don’t know how you’re feeling we can’t do anything to help. All surveys are anonymous and confidential, and everything you need to know about what we will do with the results are on the first page of the survey.
COMPLETE SURVEY here.
Please share this email with your teams.
Medical Support Worker (MSW) Network
Please find details attached and below regarding the Medical Support Worker (MSW) network meeting which is being run for the first time on 14th December 2021. The meeting is aimed at all MSW’s who are employed within your System/Trust/GP Practice and will be a mechanism for supporting them with their MSW journey. The event can be booked on the link below:
To join the event on the 14th December : Online Event Page | Eventbrite
Collaboration for Compassion in Healthcare Education (C4CHED)
This conference is part of the ambition to promote, celebrate, study and disseminate the work of those who highlight compassion as integral, essential to effective and humane healthcare. Compassion is not optional, it underpins sustainable, cost effective and clinically relevant healthcare and has never been more necessary – for patient and healthcare staff alike.
To join the event on the 15th December, and for more information, click here.
Health and Wellbeing Training Offers – click on the link to view a list of national health and wellbeing training dates.
Five Steps to Mental Wellbeing
- Connect with other people
Good relationships are important for your mental wellbeing, they can:
- help you to build a sense of belonging and self-worth
- give you an opportunity to share positive experiences
- provide emotional support and allow you to support others
There are lots of things you could try to help build stronger and closer relationships.
- Be physically active
Being active is not only great for your physical health and fitness. Evidence also shows it can also improve your mental wellbeing by:
- raising your self-esteem (NHS)
- helping you to set goals or challenges and achieve them
- causing chemical changes in your brain which can help to positively change your mood
- Learn new skills
Research shows that learning new skills can also improve your mental wellbeing by:
- boosting self-confidence and raising your self-esteem (NHS)
- helping you to build a sense of purpose
- helping you to connect with others
- Even if you feel like you do not have enough time, or you may not need to learn new things, there are lots of different ways to bring learning into your life
- Give to others
Research suggests that acts of giving and kindness can help improve your mental wellbeing by:
- creating positive feelings and a sense of reward
- giving you a feeling of purpose and self-worth
- helping you connect with other people
- It could be small acts of kindness towards other people, or larger ones like volunteering in your local community
- Pay attention to the present moment (mindfulness)
- Paying more attention to the present moment can improve your mental wellbeing. This includes your thoughts and feelings, your body and the world around you
- Some people call this awareness ‘mindfulness’. Mindfulness can help you enjoy life more and understand yourself better. It can positively change the way you feel about life and how you approach challenges.
- Read more about mindfulness (NHS), including steps you can take to be more mindful in your everyday life.
For more information on the 5 steps to mental wellbeing, click here to navigate to the NHS website.
- Top tips to improve your mental wellbeing (NHS – Every Mind Matters) – 6 areas of life where simple changes can make a big difference.
- Get Your Mind Plan (NHS – Every Mind Matters) – answer 5 questions to get top tips and advice for you.
- Feeling anxious? (NHS – Every Mind Matters) – specific tips and expert advice to help you look after your mental health and wellbeing if you are feeling anxious.
- Feeling stressed? (NHS – Every Mind Matters) – specific tips and expert advice to help you look after your mental health and wellbeing if you are feeling stressed.
- Managing Stress (NHS – Our People) – in this guide, Professor Mike Holmes and Kim Nurse share their perspective and thoughts on the steps to better manage stress as an individual, within a team, and as an organisation.
- Feeling low? (NHS – Every Mind Matters) – specific tips and expert advice to help you look after your mental health and wellbeing if you are feeling low.
- The happy secret to better work (NHS – Our People) – this 12-minute TED Talk from Shawn Achor explores, with humour, the predictors of happiness and some ideas about how to achieve happiness.
- The Do’s and don’ts of caring for colleagues (NHS – Our People) – the first of a series of wellbeing response webinars to provide and co-ordinate support for our staff, our colleagues and our friends throughout the period of the COVID-19 response activities.
- Reduce the impact of stress (NHS- Our People) – Sonya Wallbank shares helpful tips on reducing the impact of stress on teams, including recommendations for tools to have in place during difficult circumstances.
- The Stress Arc – (NHS – Our People) – Dr Sonya Wallbank shares ‘The Stress Arc’ tool to help teams and individuals identify where they find themselves and how they manoeuvre through the different zones within the Arc.
- Reduce your own stress (NHS – Our People) – take some time out to reflect and consider at least one thing that you can do to reduce your own stress levels.
- Supporting others in difficult times (NHS – Our People) – this guide has been designed with Samaritans, experts in supporting people at any time when they are struggling to cope, whatever they are going through.
- Can smiling make you happy? (NHS – Our People) – Can we use our body change our minds?
- Going home checklist (NHS – Our People)
- 7 simple tips to tackle working from home (NHS – Every Mind Matters) – simple tips can help you feel more productive and motivated, and take care of your mental health while working from home.
- Remote working guide (NHS – Our People) – this guide is designed to provide you with top tips to stay connected, feel productive and maintain your wellbeing if you and your team find yourselves working remotely.
- Workplace Resources (time-to-change.org.uk) – Time to Change is an external website with activities and tools to help change attitudes towards mental health in your workplace.
- Trouble sleeping? (NHS – Every Mind Matters) – if you’re having sleep problems, there are simple steps you can take to ease those restless nights. Find out how to get to sleep and how to sleep better.
- How to fall asleep faster and sleep better (NHS – Every Mind Matters) – the advice you will find here is a good way to get you thinking about your sleep and what may be stopping you from sleeping well. We also have some simple steps you can take to make a change.
- A guide to good sleep (NHS – Our People) – sleep is a cornerstone of our health and protecting it is important, this brief guide will help you do that. The NHS have produced a guide to good sleep in partnership with Sleepio that provides tips and advice around sleeping well. You can also download the Sleepio app to get a personalized sleep programme.
- Primary Care Mentoring (Oxfordshire Training Hub) – this service is available to GPs and GPNs in Buckinghamshire, Oxfordshire and Berkshire West who need support with a personal or work-related problem, or would benefit from a friendly, confidential chat with a local GP/GPN mentor.
- Looking after you too (NHSE/I) – individual coaching for primary care staff. This will be a space for you to offload the demands of whatever you are experiencing and be supported in developing practical strategies for dealing with this.
- Coaching and Mentoring for Team Leaders (NHS – Our People) – NHS England have partnered with coaching providers to provide free, confidential 1:1 coaching or mentoring support sessions for all NHS and social care leaders.
- Looking after your team (NHSE/I) – coaching support for those who lead, manage or organize a team or group in primary care. Coaching is centred around compassionate and collaborative team leadership. The aim is to encourage psychological wellbeing and resilience in teams while supporting them to continue to deliver projects, services and high-quality care to patients.
- The Recovery Phase (NHS – Our People) – resources in this guide are based upon experience gained through dealing with major incidents that benefit from an approach to dealing with traumas through critical periods. Not everybody is going to recover from these quite quickly and be able to return to the kind of place that’s traumatized them.
- Trauma Risk Management – TRiM is a proactive, post traumatic peer group delivered management strategy that aims to keep employees of hierarchical organizations functioning after traumatic events, to provide support and education to those who require it and to identify those with difficulties that require more specialist input. We are working on how we may implement TRiM across BOB as part of several projects.
- Leading without Formal Authority in Primary Care – this virtual workshop provides some protected ‘headspace’ and ‘thinking time’ for busy practice managers, primary care practitioners and other key primary care colleagues to consider:
- What are the differences between leading in a hierarchical context and influencing across networks?
- Which aspects of my work are best achieved through a conventional management approach and which aspects require a more networked approach to leadership?
- What are my key challenges in influencing beyond my sphere of authority?
- How do I apply this learning to my everyday work as a leader in primary care?
- Click on the click for further information and to register
- Kindness in Actions (we will advise when more dates are released – NHS England and NHS Improvement Civility and Respect programme brings you a Kindness into Action masterclass aimed at leaders working at board, executive level and senior directors in any professional capacity across health and care in England. This masterclass will offer a safe space for senior NHS leaders to reflect on their own behaviours and learn to put kindness into action using practical tools and case studies. The content will bring together leadership elements and expectations of the NHS People Plan, People Promise, Health & Wellbeing framework and Our Leadership Way, to develop leaders who will role model leadership behaviours, and be inspired to develop and invest in leaders at all levels within their own organizations.
- Leadership Espresso Challenging Conversations– this NHS Leadership Academy course is available to leaders in Primary Care. Please click on the link for further information.
- How to be present and authentic online (NHS – Our People) – John Amaechi’s 3-minute talk reminds team leaders and managers of what is important and shares some tips on how to be authentically present in online meetings.
- 5 Principles for creating successful goals (NHS – Our People) – when goal setting is done, well, it provides you and your team with motivational objectives that outline what needs to be done and by when so you can understand progress against them.
- How to be inclusive while leading in a fast-moving service (NHS – Our People)
- The key components of effective teamworking during the COVID-19 Crisis (NHS – Our People)
- Maintain routines (NHS – Our People) – a guide for leaders and managers on the importance of maintaining routines.
- Reuniting as a team (NHS – Our People) – seven ways to bounce back and reconnect after COVID.
- Authentic Leadership (NHS – Our People) – a short bite-size learning course looking at Authentic Leadership.
- Leadership in systems (NHS -Our People) – a short bitesize learning course looking at Leadership in systems.
- Compassionate leadership in crisis (NHS – Our People) – a guide for leaders and managers that will help teams withstand and thrive in crises.
- How to work with emotions and care for your team (NHS – Our People) – a short bite-size learning course looking at emotions and care.
- Team and group dynamics (NHS – Our People) – a short bite-size learning course looking at team and group dynamics.
- BOB Equality, Diversity and Inclusion Strategy
- Racial Abuse Letter Template – please find a template shared by NHS England and Improve that you can download and edit for your workplace.
- Transphobic Abuse Letter Template– please find a template shared by NHS England and Improve that you can download and edit for your workplace.
- Eid-ul-Fitr 2020: Guidance for NHS Staff (NHS – Our People).
- Eid-ul-Adha 2020: Guidance for NHS Staff (NHS – Our People) – this guide was developed by The NHS Muslim Network, The Muslim Doctors Association and The British Islamic Medical Association.
- How to support staff fasting during Ramadan (NHS – Our People).
- Building inclusion through understanding (NHS – Our People) – where or how do we start to be truly inclusive as managers?
- Beginning a dialogue that values difference and fosters inclusion (NHS – Our People) – part of the Rosalind Franklin programme and revised Edward Jenner programme.
- Beginning with racial justice series: Racial equality (NHS – Our People)
- Awareness of your intent (NHS – Our People) – asks us if we are living in space-age times with stone-age minds. She asks us to do three simple things to create social justice.
- Support for our diverse colleagues (NHS – Our People) – a range of support offers.
- Black Lives Matter (NHS – Our People).Anti-Racist Allyship (NHS – Our People) – reducing their own complicity in oppression of Black and Minority Ethnic (BME) groups and invest in strengthening their own knowledge and awareness of oppression.
- Intersectionality (NHS – Our People) – What is it and how it can be used to lead for equity and justice.
- Creating a 10-minute Pause Space (NHS – Our People).
- Movement for Modern Life (NHSE/I) – is an online yoga platform that brings together world class yoga teachers, inspired movement and mindfulness into your home or a place of comfort. NHS staff are being offered free access to a range of resources, including breathwork sessions and stress reduction classes.
- NHS Mindfulness Information (NHS) – NHS England has produced a guide about what Mindfulness is and how it could help you.
- ABC Guide to personal resilience (NHS – Our People) – this guide is a simple set of ideas for maintaining and enhancing your personal resilience.
- Personal resilience: An anchor in the unknown (NHS – Our People) – work through this reflective guide that will encourage you to reconnect with your values and manage expectations.
- Building Personal and Organizational Resilience (e-Learning for Health) – this session is aimed at more experienced/specialist users and explains why personal and organizational resilience are key components of the Children and Young People’s Improving Access to Psychological Therapies programme service transformation programme and how these concepts are central to building sustainable change. The benefits of understanding and supporting resilience across individual, team, organization and community are described.
- Practical wisdom and recovering the lost art of doing the right thing (NHS – Our People) – this 20-minute TED Talk by Barry Schwartz, we are challenged to think about how rules stifle innovation or individual thinking and the links between morals and team morale.
- NHS Bereavement Support Line – the NHS have set up a confidential support line in partnership with Hospice UK. Fully qualified bereavement specialists are available to provide you support around bereavement and wellbeing issues relating to loss experienced through your work. The line is free to access 8am to 8pm, 7 days a week. Phone: 0300 303 4434.
- Grief after bereavement or loss (NHS) – NHS England have put together a page which provides information and advice around dealing with after a loss.
- Death and grieving in a car home (penninecare.nhs.uk) – Pennine care NHS trust have put together a helpful guide with advice that can support you, care home residents and their families after a bereavement.
- NHS England » Bereavement support during COVID-19 (NHSE/I).
- 10 steps for managers in the event of a death or suicide in service (NHS – Our People) – the purpose of this guidance is to provide you, the line manager, with a clear process that outlines the steps to take following the death of a colleague that reports to you.
- Bereavement: A guide for Transsexual, Transgender people and their loved ones (scottishtrans.org) – this Department for Health booklet has information on assisting bereaved trans people or friends, or the family of a trans person who have died.
- NHS Electronic Staff Record – Recording Menopause Related Absence – a downloadable guide on how to record Menopause as a reason for absence in ESR.
- Jo Whiley was struggling with menopause during Radio 2 show backlash – BBC News.
- Supporting Our NHS People – national offers to all NHS people
- Health and Wellbeing Checklist
- The power of emotional intelligence (NHS – Our People).
- Lose weight (NHS – Better Health) – If you’re overweight, losing weight has many health benefits. Making small, simple changes to what and how much you are eating, and drinking can really help you lose the pounds.
- What you can do if you feel lonely (NHS – Every Mind Matters) – if you’re feeling lonely at the moment, the following tips can help. Different things work for different people, so try to find what suits you, and seek further support if you feel you need it.Caring for your family (Wellbeing Matters) – support and advice on supporting your family.
- Northumberland Guide (ntw.nhs.uk) – this website offers self-help literature to download in several formats. Information available on topics such as abuse, alcohol, anxiety, bereavement, controlling anger, depression, health anxiety, panic, postnatal depression, self-harm, sleep problems and stress.
- Managing Long COVID (Wellbeing Matters) – information regarding the symptoms and coping with long covid.
- Shielding and returning to work (NHS – Our People).
- Resources for Balancing Home Schooling and Working (NHS – Our People).
- Motivation (NHS – Our People) – a short bite-size learning course looking at Motivation.
- Courageous Conversations (NHS – Our People) – looking at what makes a conversation courageous and how you can have successful conversations that make a difference.
- 10 minute pause spaces (NHS – Our People) – Pauses Spaces allow people to take a pause, and learn the three teachable habits that lie at the heart of “Compassion Circle” practice.
- Reconnect2Life (torbayandsouthdevon.nhs.uk) – a free online, user friendly self-help guide to living with and managing chronic pain. Reconnect2Life is an interactive programme to help you look at your pain and how it affects you. It consists of a number of different modules which you can work through and complete.